1. Items are accepted for return in case of any manufacturing defect with all original attachments and accessories and a copy of the invoice within 7 days from the date of delivery.

2. Item(s) should be in its original, unopened packaging (including unit carton) along with any accessories and free of charge item(s) if applicable.

3. On receipt of the product, our quality assurance department will review the condition and make a declaration of acceptance or non-acceptance.

4. On the basis of the declaration, we will inform you the status within 7 working days of receiving the product.

5. On acceptance for product return, we will process your request for the refund within 7 working days in the same mode of payment it was used during the Purchase.

6. Refunds on the purchases made with the credit card will only be credited to the same card. Please allow one-month billing cycle in order for your credit card to appear.

EXCLUSIONS

1. Items bought through Promotional offers are not eligible for return.

2. Service, Installation and Assembly is not eligible for return/refund

How to proceed with your return

Call our Customer Service Department on +974-30331123 or send a mail to lenzcamera@gmail.com

Include all original packaging and collateral material.

Please provide at least the following information in your return request package.

1. Online Order Number

2. Reason for Return

3. Your contact details